If you get the message "Portrait photo missing" while applying for a position, please note that this warning does not refer to your Muvac profile picture, but to a separate photo that must be uploaded to your application or profile (as a "document").
Articles in this section
- I cannot see the videos that I’ve linked to my profile. It appears empty or a "bummer..." error shows up.
- "Expertise does not match." Why can't I apply, even though I have the right expertise in my profile?
- Payments on Muvac - which payment methods are accepted?
- Profile visibility: Do I have to make my profile public in order to apply?
- How can I know if my application for a position has been successfully sent?
- I’ve been requested by the institution to submit new documents. How do I do that?
- I want to apply for an Opportunity, and I have already registered. However, the system does not allow me to submit my application.
- I want to confirm my attendance to the audition, but the system does not allow me to do it.
- Can I cancel / withdraw my application?
- The system tells me that my work permit is missing, but I don't need one.